Manufacturing Applications Engineer UK Wide - Full-time, Manufacturing, Applications Engineer
Location: UK Wide
The MFG applications engineer will be responsible for the support of Autodesk software.
This role is responsible for resolving customer issues reported to us via phone, email, chat, web, online forums, and other social media channels. To provide training for our customers in Autodesk MFG software solutions, and to provide pre-sales support for our sales team.
Our ideal candidate is an energetic, tech savvy and customer-focused professional with an engaging personality and excellent communication skills no matter where the customer conversation takes place. They can look past symptoms to determine root cause, make timely decisions on problems/issues requiring immediate attention, and take responsibility for their own performance and actions.
The candidate should ideally have a very good level of experience in AutoCAD & Inventor. Other CAD/modelling packages will be an advantage.