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Our dedicated help desk is there to answer any of your support enquiries. Our call logging database allows us to keep track of your call and meet our target response of 90% of calls within 1 hour.
Our comprehensive support service provides invaluable assistance via telephone and email offering rapid solutions from our dedicated technical team. This is accessed via our helpline five days a week during normal office hours.
Cadspec’s remote support enables our engineers to assist with your technical query via an online web service. This service enables us to share control of your PC remotely and provide a speedy solution to your problem.
Should your support require a more consultative approach Cadspec can provide on-site assistance where our engineers can communicate and problem solve with your team on project specific data and business critical issues.